Service is the Foundation in ongoing support

CoreTech has developed a worldwide service and support network to support our IoT deployments. We work with leading retail intelligence providers, retail property owners, directly with retailers and Transport hubs.

All CoreTech engineers are fully trained in product support and carry an array of spare parts, replacement hardware and diagnostic tools to allow them solve over 95% of support calls on site. 

Backed by our specialist 3C real-time CRM portal and reporting tool, we can offer support as a white label or branded solution.

Field engineers update service & support calls in real time whilst on our clients site and are fully tracked to allow complete transparency on the progression to resolve of the service visit 

We supply a global reach to an assured standard. We track, monitor and quality control all service visits and can help manage customer reporting and stock control.

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People Counting

With over 15 years of Experience in the deployment of people counting and tracking technology we are the true global leader in supporting the worlds leading retail analytics companies

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Network Infrastructure

Experts in the design and installation of fibre optic and copper networking that is designed to maximise networking speed, expansion and reliability

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Maintenance & Support

Full Maintenance & Support packages including annual preventative maintenance and service call outs

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CCTV - Fully IP Addressed and Controlled

Whilst partnering with best of breed CCTV manufacturers we offer services from consultancy, weak point identification, system design, deployment and ongoing services

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Access Control

Using the latest in access control technology we deploy IP addressable access control systems to restrict access to a location. Deploying global systems that allow access to multiple sites

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Installing to mains power to NICEIC standards. Fully experienced team in site survey, circuit design, installation and repairs

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Providing WiFi with secure high speed Internet connectivity to your business and guests. WiFi solutions for Retail property, retailers, transport hubs, stadia and public spaces

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Bringing expertise into the connectivity of any smart devices and introducing clarity to the connection of a predicted 30 billion devices in 2020

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Queue Management

Real time monitoring of queue length and times and use this data to improve customer service, along with operational benefits and increased spend per customer. reduce abandonment