Maintenance

Reducing system downtime while improving quality


CoreTech provide extensive maintenance and support services for our clients. From site attendance within a few hours of a reported fault to programming annual preventative maintenances.

Clients get to see significant system benefits by reducing downtime along with improving the outputs of the system.

This output can be many things including data, customer experience or image quality.

 

Understanding the importance of good support

Why this Solution will work for you

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Unique set of project management, installation, support and calibration procedures

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We understand how to commission any device type to enable the highest possible accuracy in all conditions.

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We have an unrivalled knowledge of pedestrian counting, people counting and customer queuing products and system integration techniques.

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Global Support Helpdesk facility that can be tailored to your requirements and integrated with the CoreTech Control Centre (3C) to provide real time updates on your installations and service calls.

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Key Points

Some of Our Features

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Project Management

Proven track record in the deployment of large scale roll outs. Industry leader in quality control and 'Right First Time' work ethics.

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Service and Support

CoreTech tailor our service and support package to meet our clients service level agreement requirements. From same day response to annual preventative maintenance visits.

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3C Real-time CRM

To meet the demand of our customers CoreTech Solutions has introduced our web-based real-time reporting system called the ‘CoreTech Control Centre’ - 3C for short.

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PRINCE2 Qualified

Working to PRINCE2 project delivery methodology and practitioner certification programme. PRINCE2 emphasises dividing projects into manageable and controllable stages

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Safe Contractor

The SafeContractor scheme provides a health and safety audit service for CoreTech to reassure our clients that health and safety is being handled correctly and sufficiently on our sites.

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Excel Premier Partner

Excel is a world-class premium performance end-to-end infrastructure solution - designed, manufactured, supported and delivered - without compromise.

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Deploying people counting technology

More than 1 million people counted every 5 days

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Counting people during the Olympics

CoreTech worked with leading retail intelligence providers to install and maintenance on numerous counting system in and around Olympic Park during the 2012 global event

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With CoreTech's Help

During London 2012 Olympics, Westfield Shopping Centre and Olympic Park counted more than 70 million visitors. And every day since has continued to count every visitor accurately and reliably.

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eBook: The Ops Director's Guide To Outsourcing

With a wealth of experience in working with leading retail property owners, the best know retailers and operators of transport and events  stadia CoreTech offer a fully managed deployment and support to provide the latest in networking and IoT services

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